Terms of service

1. Introduction

Welcome to Infected Threads Collective. By accessing or using our website, www.infectedthreadscollective.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.

2. Products and Services

We offer products related to cybersecurity-inspired designs, including clothing, accessories, and other merchandise. All products are described as accurately as possible, but we reserve the right to modify product offerings and descriptions without prior notice.

3. Order Acceptance and Pricing

  • Order Acceptance: All orders placed on our website are subject to acceptance by Infected Threads Collective. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: Prices for our products are listed in AUD (Australian Dollar). We reserve the right to adjust prices at any time without prior notice. Additional shipping charges, taxes, or import duties may apply.

4. Payment Terms

We accept payments through various methods, including credit/debit cards and other online payment systems. By submitting your payment information, you agree that the payment method is valid, and you are authorized to make the payment.

5. Shipping and Delivery

  • Processing Time: We process orders as quickly as possible, typically within 3-5 business days. However, please note that all print-on-demand items may take longer to process. These items will be printed and shipped within 3 weeks or more, depending on demand and production times.
  • Shipping Costs: Shipping costs will be calculated at checkout. International shipping rates may vary based on location.
  • Delivery: Delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping providers.

6. Return and Refund Policy

Please see our [Return and Refund Policy](link to your policy) for detailed information on returns and refunds. We do not accept returns for change of mind. Refunds will only be issued for defective or damaged items.

7. Account Registration

To access certain features or place an order on our site, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Infected Threads Collective or its licensors and is protected by copyright and trademark laws. You may not use any content from this site without permission.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload or transmit harmful content such as viruses or malware.
  • Engage in any conduct that could harm the website, its users, or Infected Threads Collective’s reputation.

10. Limitation of Liability

Infected Threads Collective is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the website or products. Our total liability shall be limited to the amount paid for the product or service.

11. Privacy

Your use of our website is governed by our [Privacy Policy](link to your policy). Please review it to understand how we collect, use, and protect your information.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of this page will be updated accordingly. By continuing to use our services after such changes, you agree to the revised terms.

13. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising out of these terms will be resolved in the courts located in Australia.

14. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

  • Email: info@infectedthreadscollective.com